Refund policy

  • DEPOSITS ARE NON REFUNDABLE
    - No deposit will be applied for any orders under $100. They are to be paid in full
    - Deposits are generally 50% unless there is a time crunch on ordering supplies to complete a project. All will be discussed during consultation. 
    - Any item listed on the website must be booked online and are not entitled to a deposit
    - When the project can be finished and SbS is not at fault, payments are NON Refundable
    - Please reference my artwork before booking to make sure my design style and production suits your needs.
    - No longstanding projects over 60 days will be honored. Please be timely in communication. Restarting a project will require a new consultation and terms will then be discussed.  A rebooking fee may apply.
  • - When applicable , an invoice will be sent to your email address with payment instructions for your project. 
    - There are very rare instances where we will accommodate other payment methods, but will be discussed during consultations. However mostly the payments will be required to be fulfilled online. 
    - All custom items that will specifically have your branding on them are required to be paid in full before printing or pressing. 
    - Your project estimated completion date does not start until the next business day after you submit payment. Timely payments are strongly encouraged to keep manage of workload .